Privacy Policy

1. Introduction

Clarivault Technologies Ltd. ("Clarivault," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare compliance platform and services.

As a healthcare technology provider, we understand the sensitivity of the information we handle and maintain strict compliance with HIPAA and other applicable privacy regulations.

2. Information We Collect

2.1 Information You Provide

• Account registration information (name, email, organization)
• Contact information for communications
• Payment and billing information
• Healthcare claims and compliance data you submit for analysis
• Communications with our support team

2.2 Information Collected Automatically

• Device and browser information
• IP address and location data
• Usage patterns and platform interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our compliance services
• Process and analyze healthcare claims data
• Generate compliance reports and recommendations
• Communicate with you about our services
• Process payments and maintain accounts
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations (under strict confidentiality agreements)
• Legal authorities when required by law
• Business partners with your explicit consent
• Successors in the event of a merger or acquisition

5. HIPAA Compliance

Clarivault is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate administrative, physical, and technical safeguards to protect Protected Health Information (PHI). We enter into Business Associate Agreements (BAAs) with all healthcare provider customers as required by HIPAA.

6. Data Security

We implement industry-standard security measures including:

• End-to-end encryption for data in transit and at rest
• SOC 2 Type II certified infrastructure
• Regular security audits and penetration testing
• Access controls and authentication measures
• Employee training on data protection

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Healthcare-related data is retained in accordance with applicable healthcare record retention requirements. You may request deletion of your data subject to legal retention requirements.

8. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data (subject to legal requirements)
• Data portability
• Opt-out of marketing communications
• Withdrawal of consent

9. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings. For more information, see our Cookie Policy.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: