Terms of Service

1. Agreement to Terms

By accessing or using the Clarivault platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you may not access or use our Services.

2. Description of Services

Clarivault provides an AI-powered healthcare compliance platform designed to help healthcare providers:

• Validate claims against compliance requirements
• Detect potential billing errors and audit risks
• Monitor compliance with healthcare regulations
• Generate compliance reports and analytics

Our Services are intended to assist with compliance efforts but do not constitute legal, medical, or professional advice.

3. Account Registration

To use our Services, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized access
• Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit malicious code or interfere with the Services
• Attempt to gain unauthorized access to our systems
• Submit false, misleading, or fraudulent data
• Use the Services for any purpose other than healthcare compliance

5. Healthcare Compliance Disclaimer

While Clarivault is designed to assist with healthcare compliance, our Services:

• Do not guarantee compliance with any specific regulations
• Should not replace professional compliance officers or legal counsel
• Provide recommendations based on available data and algorithms
• May not address all compliance requirements for your specific situation

You remain solely responsible for ensuring your organization's compliance with applicable healthcare laws and regulations.

6. Data and Privacy

Our collection and use of your data is governed by our Privacy Policy. By using our Services, you acknowledge that you have read and understood our Privacy Policy.

For healthcare providers, we will enter into a Business Associate Agreement (BAA) as required by HIPAA to protect Protected Health Information (PHI).

7. Subscription and Payment

Access to our Services requires a paid subscription. By subscribing, you agree to:

• Pay all applicable fees as described in your subscription plan
• Provide accurate billing information
• Authorize automatic renewal unless cancelled
• Accept that fees are non-refundable except as required by law

8. Intellectual Property

All intellectual property rights in the Services, including software, algorithms, designs, and content, belong to Clarivault or our licensors. Your use of the Services does not grant you any ownership rights.

You retain ownership of the data you submit to our platform. By submitting data, you grant us a limited license to process and analyze it for the purpose of providing our Services.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARIVAULT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, REGARDLESS OF THE CAUSE OF ACTION.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless Clarivault and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

11. Termination

Either party may terminate the subscription in accordance with the terms of the applicable plan. We may suspend or terminate your access immediately if you breach these Terms or engage in prohibited conduct.

Upon termination, your right to access the Services will cease. We will retain your data in accordance with our data retention policies and applicable legal requirements.

12. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes through the Services or by email. Your continued use of the Services after changes take effect constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions.

14. Contact Information

If you have questions about these Terms, please contact us at: